Privacy Policy

This policy explains what information Grapevine Softworks LLC ("Grapevine Softworks", "we", "us") collects when you visit grapevinesoftworks.com (the "Site"), how we use it, and the choices you have.

This policy covers the Site only. It does not cover Halarta, Planet4.Us, or Planet4.Me. Each of those apps has its own terms and privacy policy, which apply when you use that app.

Information we collect

Information you send us

The Site has no accounts and no forms. If you email us at hello@grapevinesoftworks.com or support@grapevinesoftworks.com, we receive your email address and whatever you include in the message. We use it to reply to you and to fix the problem you wrote about.

Information collected automatically

We use Google Analytics to understand how the Site is used. Google Analytics sets cookies in your browser and collects information such as the pages you view, the links and buttons you click, the approximate region you are visiting from, your browser and device type, the site that referred you, and the time and length of your visit. We have turned on IP address anonymization, so Google truncates your IP address before storing it. We do not link analytics data to your name or email address.

Google processes this data under its own privacy policy, available at policies.google.com/privacy. You can prevent Google Analytics from collecting data by installing the Google Analytics opt-out browser add-on or by blocking cookies in your browser settings.

The Site is hosted on Firebase Hosting, a Google service. Firebase records standard server logs, including IP addresses and request details, to serve pages and keep the service secure. Google retains these logs under its own policies.

How we use information

• To reply to messages you send us.
• To understand which pages and links people use, so we can improve the Site.
• To keep the Site secure and diagnose problems.

We do not sell your information. We do not use it for advertising.

Sharing

We share information only with the service providers named above (Google Analytics and Firebase Hosting), who process it on our behalf, and when the law requires us to. We do not share the contents of your emails with anyone else.

Cookies

The only cookies the Site sets are the Google Analytics cookies described above. You can block or delete them in your browser settings. The Site works without them.

Retention

Google Analytics data is retained for 14 months and then deleted automatically. Emails you send us are kept as long as needed to handle your request and for a reasonable period afterward for reference. You can ask us to delete your emails at any time.

Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to object to how we use it. To exercise any of these rights, email hello@grapevinesoftworks.com. We will respond within the time the applicable law requires.

Children

The Site is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has sent us personal information, email us and we will delete it.

Links to other sites

The Site links to Halarta, Planet4.Us, Planet4.Me, and other sites we do not control. This policy does not apply to those sites. Read their policies before you use them.

Changes

We may update this policy. When we do, we will change the effective date at the top of this page. If a change is significant, we will note it on this page for a period after it takes effect.

Contact

Grapevine Softworks LLC
Dallas, Texas
hello@grapevinesoftworks.com